Effective Communication

In CH. 4 of our Group Communication Book I found a section on "Developing Effective Communication Skills In Organizational Communication". In this part of the chapter it talks about how communication should go about and a few ways that we communicate with each other. In any situation with life you are going to come into contact with someone who is superior to you and making sure you know how to communicate with them is key. There are several techniques that we call Communication Channels and knowing how to use them can be a great tool in life. In the book they introduce us to two channels, formal and informal. Formal channels are the communication paths established along the hierarchical lines of an organization. Informal channels refer to the "grapevine" as well as to unauthorized communication between two or more persons in an organization. A Vertical Hierarchy can be used to show how the lines of communication stream downward. It starts at the top with The Board of Directors, then the CEO's, President, then branching off into four branches you have the vice president of operations, vp of finance, vp of manufacturing, and the vp of sales. There are more branches going down, next are the directors and managers and lastly the workers. I though this section was interesting and could be highly beneficial to me later on in my life. Knowing how to communicate and how to communicate properly is a great life skill to have and use.